Privacy Policy for Tunic Group LLC

Effective Date: 11/01/2025

Thank you for using our text number services. At Tunic Group LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data.

1. Information We Collect

We collect information from you in the following ways:

  • Mobile Phone Number: We may collect your phone number when you interact with our services, such as through our website, online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms. This allows us to send and receive text messages.
  • User-Provided Information: Any additional information you provide to us, such as in communications or requests, helps us improve our services and provide better support.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To deliver text messages and updates related to our services.
  • To improve our services and enhance your user experience.
  • To respond to your inquiries and provide customer support.
  • To occasionally send you promotional offers, alerts, community news, urgent notifications, events, and other relevant content.

3. Message Content

Messages may include promotional offers, alerts, updates, community news, urgent notifications, and event announcements. Standard messaging rates may apply depending on your carrier. The frequency of messages will vary based on the services you interact with.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no data transmission method over the internet or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

Data Sharing: We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with trusted service providers who assist in operating our service, but only to the extent necessary to fulfill our obligations to you.

5. Opt-Out

You can opt out of receiving messages from us at any time by replying “STOP” to any message. If you need further assistance or information, you can reply “HELP” to receive instructions on how to opt out.

6. Contact Us

If you have any questions or concerns about how your data is handled, or if you need to update or delete your information, please contact us at Info@tunicgroup.com.

7. CTIA Compliance

Our services comply with the guidelines set forth by the Cellular Telecommunications Industry Association (CTIA). If you have concerns or believe there has been a violation of these guidelines, please contact us directly using the contact details above.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, services, or legal requirements. If we make material changes, we will notify you by posting the updated policy on our website or through other means. Your continued use of the service after such changes constitutes your acceptance of the revised Privacy Policy.